GENERAL
This page provides you with information on how SNA protects your personal data and your rights with respect to that personal data:
If you have any questions about data privacy or if you would like to provide us with information about permissions on our website or our marketing activities, please contact the IT department at the following address: sna@sna.com.tn or contact us using the form on the contact page of our website sna.com.tn.
The main purpose of the sna.com.tn website is to be a dynamic resource and marketing tool to help you get to know us better. We want you to feel safe when you visit our website and we are committed to safeguarding your personal information during your visits to this site.
By using our site, you consent to our privacy policy and to the protection of personal data in accordance with the regulations in force.
The processing of personal data is subject to declarations to the “Commission Nationale de l’Informatique et des Libertés (CNIL).
1. GENERAL INFORMATION
The website sna.com.tn may collect your information directly, when you provide information to fill out a form, or indirectly.
In the event that you contact us directly, we collect the data related to your registration or inquiry and we reserve the right to keep a record of your activity on our website. Indirect data includes information that is sent from your computer, i.e. your IP address as well as residual data contained in your browser and/or operating system.
2. COMMERCIAL PURPOSES
2.1 EMAIL TARGETING
In compliance with the regulations in force, we send advertising emails to our contacts at our customers or other organizations with which we want to develop or maintain a business relationship. Our targeting emails typically include web beacons, cookies and similar technologies that allow us to track whether emails are read or deleted and whether links are clicked. When you click on a link in an advertising e-mail you receive from SNA, we use a cookie to record which pages of our websites you visit and what content you download. These tools are implemented with your prior consent. SNA targeting emails may include additional information about the processing of your personal data when required by applicable laws.
2.2 CUSTOMER RELATIONSHIP MANAGEMENT (“CRM”) DATABASES
SNA uses a Customer Relationship Management (“CRM”) database to manage and track its marketing efforts. Our Customer Relationship Management (“CRM”) databases include personal data about members or employees of our customers or other partners with whom we have a business relationship or with whom we wish to develop a business relationship. The personal data used for these purposes includes business information necessary to develop a business relationship such as: contact data (e.g., first and last names, business contact information), publicly available information (e.g., board of directors, published articles, press releases, public messages published for business purposes, social media messages, and responses to targeted emails.
3. DISCLOSURE TO THIRD PARTIES
We do not sell trade or transfer your personally identifiable information (IP address, form information) to third parties. This does not include trusted third parties who assist us in developing our website or conducting our business, so long as those parties agree to keep this information confidential.
We may disclose or share your personal data to comply with a legal obligation or to enforce or apply our terms of use or to protect rights, property or safety.
4. PROTECTION OF INFORMATION
Personal data is stored and secured in accordance with legal requirements. SNA reserves the right to cross-reference data collected by the company for marketing and/or prospecting purposes. We may combine and analyze this data from various sources, including visitors to the site. This data allows us to better assess the nature of the relationship between the site visitor and SNA.
Our site may, from time to time, contain links to partner sites or be accessible from the websites of our partners, advertisers and affiliates. If you follow a link to one of these sites, please note that these sites have their own privacy policies and we cannot be responsible for those policies. Please check those policies before submitting any personal data to those sites.
5. DO WE USE COOKIES?
Our cookies improve access to our site and identify repeat visitors. In addition, our cookies enhance the user experience by tracking and targeting user interests. However, this use of cookies is in no way linked to any personally identifiable information on our site. Learn more about cookies.
We may use the information generated by cookies to better target our audience and more effectively track visits to our site.
We currently use three types of cookies:
6. YOUR RIGHTS
In accordance with the applicable legislation, you have the right to know whether we hold your personal data, you have, at any time, the right to access, modify, rectify or delete your personal data.
You may also object to the processing of your data. No sensitive personal data is collected, i.e. no data concerning sexual preferences, religious beliefs, ethnic group, political affinities or membership of any community or trade union group.
If you have any questions about the processing of your personal data, you can use the Contact Us form.
You may exercise your right to opt-out of receiving marketing communications from us by checking certain boxes on the forms we use to collect your personal data, or by using the opt-out mechanisms in the emails we send you. You may also exercise the right to discontinue marketing communications to you or you may choose to have your data deleted from our Customer Relationship Management (“CRM”) databases at any time by using our Contact Us form.